1. Its a selling clothes to people thing. It does make you feel good when you always receive a good review with a 5-star rating it just makes you love what you do even more. (I think 3 and up stars only show) I honestly would have taken pictures of it to show the stains and tagged her name stating it was a bigger problem than described. I will tell you that I dont get nearly as much traffic or interest on my Shopify site than I did on Poshmark. Blockingonly did once on a buyer with a return item she said was filthy and covered with cat hair. Seriously? I took away all discounts Bc of this. It thanks them and shows empathy remember, you want them on your side. The men and women who do this are to be commended, but again, their time is valuable, and are they compensated for it? I think when you start blocking people that's when you've started taking things too personally. Gives the seller a little control. I have no sympathy for the person who buys something and doesnt like it because everything is as it is you are taking your chances here its a little different than a yard sale but its basically s yard sale everything is final and they know that when they buy it. I decided anyone who gives me anything 3 stars or lower without good reason gets blocked and cannot buy from me again. For $50. , The entire interaction was so crazy to me and i looked in her closet and saw she had the same brand marked up so i figure she was just mad I had the same type / brands she was trying to make money on ?? I asked about the sizing, and the seller responded right away. I have literally dropped prices down to the absolute bare minimum and I still get offers that make me loose hope in humanity. It was a good strategy then. I get lowball offers too and understand how it can be annoying, but is it that hard to hit the decline button? Required fields are marked *. or can I ask $25 if that what its selling for?/!! Thats why God invented Facebook. Poshmark is full of Sellers who are quick to list but have little or no intention of Selling, or young girls who change their mind and cancel on a whim. A buyer can go anywhere they choose to buy , but not so much for the seller , so sellers are a dime a dozen , but not so much a buyer .And they know a disgruntled buyer will probably never return , but if a seller has made some pretty good money they will blow off some steam , but will continue to stay . Needless to say ,her story touched my heart ,it looked like she had a lot of buyers so I chose her to make my wig. You are in posh post heaven. I have to respond because Im a big shopper. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window). I said it was goldtone but looked like a cross between silver and 10k gold. This is just one example of the countless jabs we get as sellers on Posh. And no, I dont want to bundle something from your closet or an extra thank you with my purchase. Now, exactly a week after, I received an email from PM saying that after they have reviewed the case and photos submitted by the buyer, they have decided to deny the return request. If so, they will open up a case. There is an assumption at the foundation of this piece that what is a well-written description to one person is suitable in addressing the subjective requirements of another person. Definitely, a scientist/techie type who has no fashion background; in addition, when you read his various statements, hes very theoretical. poshmark limits offers at 80% off max, so you cannot recieve an offer for less than you want. Instinctively, youre probably pissed off when that lowball Poshmark offer comes in. Based on my eCommerce experience heres what I learned: 1.) if theres anyone who can speak to this, i need help! In the meantime, I did a screenshot everything I could in my sales and purchases. It looks like they just bumped the shipping to $6.95. This was not any kind of problem with any other online selling site. Every single one of my sales (I have 186 listings) has received 4 and 5 stars (only 2 received 4 stars and Im assuming because the itemsboth of which were brand-new and never wornsimply didnt fit) and rave reviews/comments/love notes. I ship from a smoke/pet/odor free home, wrap items in tissue and include a handwritten thank you card in clean packaging. Good luck! Its unfortunate that it has come to this. I got a lowball offer, counter offered, but the buy stood firm to her low offer so no sale. Do they understand what it cost you initially? Have done okay maintaning a 4.9 rating. Long story short Posh told her to send it back and they reimbursed her. I keep telling myself that I would get so much less if I had a garage sale, so I need to just let go! Ive been on here for 5 years. Poshmark denied me the ability to buy forever when I paid $70 for Birkenstocks that did not fit, then found out I couldnt return them due to fit, then I wrote that my experience was a scam on the sellers listing. I think Ill keep it that way! It was a closet full of nice stuff as well at higher prices. so when I see people sooooo overpriced on PM. Poshmark could not be bothered to let me know how to prove there wasnt any counterfeit, could not be bothered to let me know what part of the prohibited items policy I violated, but you could surely ask me to police their site and report back to them (tell on my neighbors). My account was locked again, and I was told it wouldnt be reinstated. I have gotten so many direct emails and messages asking me how I left Poshmark and started my own e-commerce business and Ive finally put everything Ive learned into an e-book. I would love to find a place to sell that does not require the 20% commission and will not require tons of time. I have been called every name in the book. I am annoyed. They brag about entering the closet and making nasty comments and offering 3.00 on every listing. Im down RANTING now AN Im glad it wasnt just me deal with this stuff ! Can always press internet theft and mail fraud and let them know you will, if you dont get your bag back. Im so sick and tired of the low-ball offers, especially when I already list the items at a low price. The buy, destroy, and open a case type. There are so many positives. Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. Do you think we should go online independently like you did if we are much smaller business? SO FRUSTRATING!!! The only reply you will ever get is copied and pasted a million times over. The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they werent what she expected because the label said straight jeans. I dont have the time in my life to consider these ridiculous offers or haggle with pretense buyers. I am not sure what to do as I would like to clear my closet out. It seems Poshmark has allowed greed to corrupt their business ethics. Wow, I am so sorry this happened to you! And an update for board poshmark approved the buyers return and their comment was not enough images of damage its a large tote not sure how to do all sides and inside with 4 pictures. As a seller I wish I had seen this before I was scammed by a buyer. A big no-no is listing something for a price that a user could just go to the store and get new or buy new online for almost the same price as yours. You get excited at seeing that congrats message letting you know someone wants to buy your stuff. The logo wasnt aligned properly. Give them a try and let me know how it goes! So maybe this is his scam, I dont know. Im glad to hear that it worked out for you though! So if they buy it on a Saturday afternoon and your local PO is closed it doesnt get shipped until Monday and, if Monday is a Federal Holiday then it gets shipped Tuesday and , that is held against your record of shipping even though you had no control over the days the PO was closed . I made a nickel off the whole deal & then she gives me a bad review, saying there was a kink in the chain (which we all knows happens) & when she tried to fix it, she broke it. Immediately I knew. Quite a deal, but not shocking, given some of the buys Ive picked up on various platforms. hire me, I love everything you said. Because they have designed profit from it for themselves. They want to buy your once coveted jacket for $5.00. Make sure that you are satisfied with the photos and feel free to request for additional photos if necessary And dont even get me started on the wholesale portal! You just have to drive it off the lot. Dont beat yourself up! This person just received the top and either didnt like it or found out it didnt fit her and wanted her money back. Posted my 5 items and all sorts of people started following and sharing me and I immediately sold one item. My stuff is just regular everyday clothes & shoes it seems. You must be logged in to reply to this topic. This was interesting reading. Thank you for sharing your experience. Bookmarking this because I give myself this exact same pep talk every few months when I find myself balking at lowball offers. To all that are good at ityou have my respect. Manually sharing, to adhere to a policy thats not enforced, while others are farming it out = wake up time! The stitching is uneven and awful. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. My stuff is beautiful and in perfect condition, many of the things are boutique items, but I never cared for high-end designers stuff and that seems to be all consignment shops cater to and you cant trust THEM either. Ive started cross-posting items so I can have a wider scope of buyers and most of the time, Im more successful on ebay. One seller said that she had to be kidding to offer a price that was 80 percent off the bundled price! I know that these are all individual experiences regarding Poshmark, etc., but lets face it, with so many people being scammed and dissatisfied, you cant pretend that they are all exaggerating. Who needs that aggravation anyway. Hello, I complete As its only been just gently worn, youre figuring you can probably net at least 80.00 for it, give or take. The best way to drive traffic to your new site is with a blog, social media, and Google AdWords. Sometimes people dont or cant appreciate what youre selling. Petty? Just people on facebook also pissed off that they cant create an account in the first place. Thank you for this article, its very helpful and makes you really think about why someone is wasting their time to rush off to ship things if people dont even bother to accept it right away. Blocked. Guess what I got back? I am fairly new to Poshmark, just a week over a month. I cant understand people who reduce prices to where they are making NOTHING on a sale. Hi Rachel. After reading your article.. Im thinking maybe, Poshmark isnt for me either. The reply I received after that was all you had to do was contact me directly. I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so Im not sure what contacting her would have accomplished. I am a seller on Poshmark and I provide many details for the items I sell. Maybe its buyers remorse for spending $1k on a bag? Low ball offers come in for all kinds of reasons. Hi! I had someone buy a top from me, and i told them i would not be able to ship for a week because I was about to go on vacation. I went into their site but find it hard to understand. Lucky Brand 14. The community can also experience the magic that happens when the Posh community sells together. I think sometimes sellers forget that buyers are on these second hand sites because some people and families cant afford to buy new. but Poshmark has some algorithm system where after you have gone to all the trouble of posting your items, THEN they start their verification process when you go to print your first label to mail your item, and all they keep sending you is mobile info to get a text message. Poshmark shoppers will think nothing of sending you a $13 offer on a $65 pair of jeans #TRUE STORY! Anything in dealing with the public is going to have problems but certainly having those people asking you to model something would be the straw that broke the back for me I wouldnt have anything to do with them I wouldnt even answer them but I was having many questions about how the site function and Im glad I came across your experience. These are terms that imply intimacy and you dont know me!! I just bought it. A lot of poshers also adopt the mindset of I know the right buyer will eventually come along. This is so cutewishful thinking, but cute. It happens all of the time. These scammers really make you lose faith in humanity! They sided with her, I sent them an e-mail saying how as sellers are we protected against people like this, the item probably didnt fit or they didnt like it! Fantastic article! I assure you that I DO NOT own any fake items, but to me is more mind boggling that some how the buyer and Poshmark were able to make this assumption in such item. Nothing came, or was updated on Posh. Everyone sees a NWT high-quality item that retails for $100, Listed at $35 and wants to offer $10-12. eBay is certainly not without its headaches. Hi Diana! I am not sure if it is worth the stress. Never again mercari. Good luck!! Their reason? Should have known better!! I did NOT list it as new because I had removed the retail tag but did note that it was unworn and provided loads of photos. The modeling is not happening for me either, perv red flag alert!!! Honestly she can keep the $15 and the lipgloss I just wish shed stop spamming me and sharing my information with the world. even though I like /love a lot of the clothes on Posh I think a lot of people didnt take it seriously enough. Makes it hard for sellers that are actually selling authentic things. Selling used clothing for big money is a joke. These people are unbelievable. You cant say that the item does not fit or you change your mind. They have NO respect for the sellers, I just got a girl saying I listed shoes at wrong size funny because I just found the order receipt from Macys that states the size!!! I started with Poshmark last August 2016 and Id say Im doing well in terms of reviews and ratings. Getting defensive that just makes one suspicious! It also explains why there are so many listings with unanswered comments, so all of these stories help people like me understand. As you said with the item you sold that was return, it takes time to take photos, answer questions and ship the item only to get a return. You did the right thing Lesli by filing an official complaint with the BBB. This is exactly how I feel. I sold a brand new pair of tommy bahama flops a couple weeks ago. If you have an unreasonable offer or think it's acceptable to put your offer in the comments section . So dont expect to be rich selling on Poshmark. You also can send the pictures to posh and have them disput it, and refund you or have you send it back to her. Sellers who tolerate this behavior are just encouraging lowballers to overtake Poshmark. Ive been purchasing from Posh since about last July, 2016 and have spent well over $10,000 on there but back in October, 2016, I purchased two items a dress (which was a knockoff) and a pair of Christian Louboutin shoes which were described as a size 10 but would not even fit my 8.5 shoe size daughter. I have shared to FB, I bought a mannequin to make my pics more professional. That was really the tipping point for me. Users can be blocked from interacting with your closet. I wouldn't be surprised if a lowballer would find . Thank you so much for posting this article. I had a brand new dr scholls flat for $8 and this Lowballers offered me 5! Good Luck to all! Want to sell on PoshMark? Too much creepy stuff going on with technology. How in the earth could I have all damages possible on one new thing? Why the fuck would the seller change the rating?!!??! Either you adjust or find another platform that suits your needs. I was very detailed in my descriptions as well and was referring to the people that continually ask questions without looking at the description first. Im a new buyer who is thinking about quitting. Yes,I have to agree with some of this.I dont sell that much on Poshmark anymore because it is very time consuming.Sharing,commenting just to get a sale for a item.I spent hours sharing just to get 1-2 sales if im lucky.I really like Ebay and Vinted because you can list the item and go on with your day,you dont have to spend hours sharing items just to gte people to notice your selling some heels out of thousands of heels that our on sale on Poshmark.Poshmark is best if you have designer items like ZARA,COACH,BANANA REPUBLIC,DOLCE GABANNA etc.because people our looking for them all year round instead of used clothes that range $5-$10 just not worth the time. Whenever you make a counter offer you have to be ready to walk away from the sale, because you may not get another offer for several months and three months from now when the item is still in your closet you may regret not accepting the offer you previously received! I originally planned to begin selling items, but when I discovered the 20% commission I changed my mind. Noticed some of y'all could use this reasonable offers guide. I did request the reinstatement of my buying and selling privileges on Friday. Thats where wed all benefit! The short version. I requested to see evidence pictures and posh sent them to me.instantly knew I was in for trouble with this one. If they decide with the buyer, typically they send them a label and they are responsible for sending the item back to you. She claimed I must have mailed her item (a jewelry piece) to somebody else when that other person had purchases something totally unrelated and I KNOW hers was the only bracelet I had yet to sell. I saw your post on Posh and read your blog article. I have thousands of dollars in retail or boutique merchandise, as they like to call it and no matter how much I share, how many hours I spend.. No sales! Poshers reading the full description & observing photos of jewelry and immediately filing a claim stating that the item was not as described ? I have been on posh for 6 mo. So sorry that happened to you! But its still steady sales. I came across this blog because Ive been researching resale apps and Poshmark is one of the biggest when it comes to womens clothes. even if its new with tags 99.9% bought it off the clearance rack and are trying to sell it at MSRP!!!! Im not complaining-a sale is a sale, but I would rather donate things to my local church, which I will, than deal with the antics of greedy people. Before shipping the item I was asked to verify the size as they wanted a photo of the tag. I love Ebays way of dealing with lowballing customers the best, they have the simplest system you can literally set the lowest amount you are going to take on an item and the system will auto reject the unfavorable offer. So when a buyer does make a lowball offer, take the time to consider whether or not, first off, youre priced where you need to be. If you want one necklace, you pay over $6 in shipping costs!! Complete disaster. am I going to like the color? Period. Next thing I know, seller is saying it looks like someone (me, presumably) but the top with scissors. This seemed to Enrage her.. I'm so sick of getting absolutely insulting offers. There is no way I can sell them now. Blessings to you. I love helping others. There is NO 100% protection. I do detailed measurements and fabric content for every last item I post. That way there is no dispute! talk about a time suck! If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. I do the same thing every time someone opens a case I immediately reply and say I will not accept the return because my listing had clear photos and a description, with measurements, which I show in a screenshot in the reply. No bundle may exceed 5 lb., she didnt want to pay the additional shipping. The other time the buyer was just full of it, but you know, I really dont want to have unhappy customers. The trolls, the low ballers, the crooked and one-sided rating system, and the serious lack of user support from Poshmark. Especially when the buyer purposely ruins an item and Posh rules in their favor. Low ball offers, creepy people (a man posted in a picture wearing a bra that kept pinging me), people who want fast service but would not release payment upon receipt. Honestly I think part of the reason people lowball is the absurbly high shipping that raises the price. They denied my claim stating it wasnt enough evidence of a fake. Thanks so much for this great article, Penny! I am so sorry to hear what happened to Alexandria Perri. So sick! Id rather save $34 and wait!). *Dont come at me with that Chanel/Birkin bag appreciation scenario. The sellers ask higher prices on their used items because Poshmark takes 20% of the sale amount for their own fee. And the time involved isnt worth practically giving stuff away! The ends of the zipper teeth didnt line up. NOT GOOD. I didnt expect a response right away from the seller, of course, due to the holidays, but after the New Year passed, I commented to ask her if everything was okay(I figured she may have been away for the holidays). Amen. Ive been thinking about trying to open a boutique on Poshmark, but definitely have reservations. Poshmark is both a social and reselling app. Not California!! More importantly, though, I realize that I sometimes let these selling platforms stand in the way of my actual purpose: decluttering my house and downsizing my closet. So if someone is willing to pay for them, Ill gladly move my shoes to a plastic container and sell you my boxes and bags. I know for a fact its authentic but Im afraid if for some reason Posh allows the buyer to send it back I wont get MY bag but something else (or completely damaged). I bought a domain from GoDaddy and just now started on Shopify. I am professional and just discuss the item. Im both an active buyer and active seller on Posh. Prices to where they are responsible for sending the item back to you NWT high-quality item that retails $. $ 8 and this lowballers offered me 5 information with the BBB clothes & shoes seems... On various platforms 3 stars or lower without good reason gets blocked and can not from... Off that they cant create an account in the book verify the size as they a! Originally planned to begin selling items, but the top with scissors my respect extra thank you in. ; s acceptable to put your offer in the meantime, I bought a from... 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Every name in the earth could I have been called every name in the could... Buy from me again gives me anything 3 stars or lower without good reason blocked... Logged in to reply to this topic should be looked at annoying, not. Just bumped the shipping to $ 6.95 high shipping that raises the.... Right away trolls, the crooked and one-sided rating system, and the time Im! Listed at $ 35 and wants to offer $ 10-12 a scientist/techie type who has no fashion ;. Best way to drive traffic to your new site is with a blog, media... Lowballer would find ask $ 25 if that what its selling for? /!!... We get as sellers on Posh and read your blog article time, Im more on... 80 percent off the lot $ 6.95 well at higher prices on their used items because takes! Try and let me know how it can be blocked from interacting with your closet come along open. Want them on your side with my purchase not sure if it is the! Isnt for me either, perv red flag alert!!??!!!!?!! 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