It covers the cost of taking the room out of inventory and cleaning the linens, furniture and replacing the towels. But it's not a perfect comparison. Any "noise" we have made has been the TV or talking to each other. Instead, use the ashtray provided or carry a portable ashtray with you. I replied to them yesterday, all polite and proper as advised by everyone here, but I'm yet to receive a response. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. Therefore, you should not have to pay a smoking fee or half a smoking fee. Luckily I reviewed my credit card statement and caught it. Skip to content. Updated: 5:47 PM EDT Apr 17, 2023. If you've ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. The last time I wrote about smoking fees in hotels, I had the audacity to say that if you smoke in your room, you should pay the cleaning fee. False accusations can ruin a perfectly. Show prices. This will eliminate any confusion and ensure that you wont be accused of smoking in the room. The Hotel . We will be sure to look into the game room area to see what the issue might be. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! We chose this because it was a good price for a nice hotel - which it was, the only drawback being it was very isolated from anywhere - don't bother going unless you are driving. Please see our partners for more details. After returning from our trip, I checked the credit card activity and noticed that there was a charge of $100 for a smoking fee. Only negative, the sand was too hot to walk on 1 day during the 4th of July weekend - darn. Gunmen storm Mexican resort, kill 7 people, including a child, California is changing how it goes after illegal cannabis farms, Caught off guard: How South Floridas rare storm compares to others, and where it sits in history, The final encore for Phantom: What the show means to one New Yorker who saw it dozens of times, For Varland brothers, now both in the MLB at same time, a dream come true, Do Not Sell/Share My Personal Information. I was so offended and felt so violated. A Comprehensive Guide. They don't offer a free breakfast. Having said all that, your clothing and the cigarette butt itself can stink up a room pretty badly, especially detectable to non-smokers, which is why the hotel may have thought you were smoking in the room. So what went wrong here? We are starting to think that this is some sort of scam. If you've ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. Hotels can charge you for smoking after youve left if they find evidence that you smoked in the room. How Much Do Hotel Housekeepers Really Make? Should you come back in town, please contact me directly and I'll be happy to assist you with finding an appropriate room that suits your liking. A: If you don't smoke, you shouldn't have to pay a cleaning fee. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. View out the window is of the back of another building.The entire hotel needs some maintenance. I'm sorry to hear your stay was less than satisfactory. I am a non-smoker being accused of smoking and being forced to leave. Theres generally no punitive damages you can sue for in small claims court. March 29, 2023, When planning a vacation, one of the biggest decisions youll make is where to stay. FAQ. But I didnt do it! Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Taxes and fees that are shown are estimates only. Filing fees perhaps, but even the $250 is a toss-up at best. That's false as I obviously didn't smoke in the room. After all, a hotel is a more controlled environment. The fact that it was dragging its feet was not encouraging, but you might have eventually prevailed. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements! Any updates on this? And a cigarette butt can and does generally give off an odor, which smokers can be unaware of. This is going to be hard to win, because their policy is probably pretty broadly written, e.g., as you say "evidence of smoking" which does exist. The Sheraton in Petaluma is a great hotel if you are looking for a chain hotel that is close to Sonoma, Napa, and Santa Rosa. Ask to see the cigarette butt or ashtray that was found in the room or any other evidence they have. What a pitiful excuse for a hotel, and an embarrassment for the entire brand. Q: I prepaid for a room at the Ace Hotel New York through a site called Jetsetter.com recently. Needless to say, we do not smoke and have medical records to prove this.The hotel claims they have pictures of a cup of cigarette butts by the window, but won't provide the evidence despite being asked multiple timesMy CC company denied my dispute twice and . We checked in late in the evening. Fullerton. Show Transcript. Can You Smoke Weed In A Hotel? You could have appealed to one of the Red Roof Inn contacts I list at elliott.org/company-contacts/red-roof-inn/. I am literally getting stressed out just recounting this unbelievable experience and writing this. Thank you for this! Love it. Can you help? We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. She immediately got defensive and said "well I am not taking that charge off, you can talk to the manager if you want" and went back to her business. Please do not quote spam as this enables it to 'live on' once the spam post is removed. But I don't smoke. In this article, we'll dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. Courtyard by Marriott Petaluma Sonoma County, Stay twice and get a $50 gift card when you book direct at ChoiceHotels.com. Stories like yours are a reminder that everyone should check their credit card statement periodically for surprise charges. The "Bodak Yellow" rapper says she was accused of smoking weed which other hotel guests complained of smelling. I was then accused again of smoking from a smell in the hallway because of it coming from the bodies of two of my friends (of course I didn't know they smoked in their car). I could have been hit with a smoking fee, but wasnt. I was appalled, I said so you're calling us liars? Please know that my partner and I are non smokers who chose a non smoking unit for a reason. Between the empty parking lot in the morning, and the nearly empty restaurant at breakfast, I would guess that the hotel was less than half full. Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. The beloved Slow Boat Tavern in Hillman City is closing, Our food critic ate 500 tacos around Western Washington to pick his top 30, A perfect hike for spring: Beach, boats and bluffs on Camano Island, Crystal Mountain extends season to May 21; Alpental set to close April 23, Waited too long to get a passport? This appears to be a classic breach of contract. Tripadvisor performs checks on reviews. If, in fact I had come back to my room, and it smelled like smoke, I WOULD HAVE COMPLAINED! All of my other frequent-stay memberships Starwood, Marriott and Hilton Honors say Im a nonsmoker in my guest profile. Everything You Need To Know, The Ultimate Guide To Hotel Wifi Speeds: How To Get The Fastest And Most Reliable Connection, How Many Housekeepers Does A Hotel Need: A Comprehensive Guide. If you do smoke, step outside until youre done. A: Ace shouldnt have charged a smoking fee unless you smoked in your room. If you are on a month-to-month, the landlord does not need a specific reason to terminate your tenancy. Host falsely accused me of smoking. If there is anything I can do to help, please feel free to contact me. Perhaps you left something behind during your stay and youre, Read More Do Hotels Send Mail To Your House: A Comprehensive GuideContinue, When it comes to traveling, finding the right accommodation is crucial to ensure a comfortable and enjoyable stay. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. October 6, 2022. Hotels cannot charge you for smoking if you didnt smoke. It's simply too risky. Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. No products in the cart. SOUTH PORTLAND, Maine . Most hotels have a smoking fee that can range from $100 to $500. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. No fairer than a car rental company saying that any damage that happened to your car while you rented it is your responsibility. It is about a 20-minute drive to the town of Sonoma, so be prepared to drive back after wine tastings. NO ONE WAS IN MY ROOM. I list their names, numbers and email addresses on my consumer-advocacy website: http://elliott.org/company-contacts/marriott/. Nothing was touched, everything was just as we left it when I got back to the room. My dog loved the sand dunes on our early morning walk.. My room was modern and clean. I hadn't. Nor could she imagine the trouble her credit card dispute would cause. This has been done and the guest is aware it has been done. I also agree that the $250 is fair. Came here for "fun" but had to find that elsewhere, Good location for beach - but I wasn't there for the beach, We compared the lowest prices from 13 websites, Holiday Inn Corpus Christi Downtown Marina, an IHG Hotel, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, Fairfield Inn & Suites Corpus Christi Central, We compared the lowest prices from 15 websites, TownePlace Suites by Marriott Corpus Christi, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites, Wyndham Corpus Christi Resort North Padre Island, Holiday Inn Express & Suites Corpus Christi-N Padre Island. This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. Upon arrival, the pool table was closed/broken, the shuffleboard was closed/broken, and the only other games (ping pong and air hockey) were occupied by other guests of the hotel. Female javelin coach, 26, accused of having sex with a 17-year-old boy on the high school track and field team after 'texting him at 2am and inviting him to her home' - before pair 'had a 17-month . A man who is wanted on multiple charges, including manslaughter, for a crash that killed a 79-year-old woman is now . - See 809 traveler reviews, 412 candid photos, and great deals for Emerald Beach Hotel at Tripadvisor. However, if they have evidence that you smoked in the room, they can charge you additional cleaning fees. You may also be asked to leave the hotel if the smoke triggers the fire alarm or causes damage to the room. Is that fair? Understanding The Intricacies Of Hotel Billing, Can You Have Visitors In Hotel Rooms? Were There Hotels And Restaurants In Ancient Rome? When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. They wouldn't listen to me. Some hotels may have designated smoking areas outside the building. Try the chocolate fondue or the caramel-apple martini at the bar -- very good! And we sleep early at night. I am literally getting stressed out just recounting this unbelievable experience and writing this. Swimming pool over crowded. So why did they put us in such a crummy room?Unless we missed it somewhere, they offer no complimentary breakfast at all. If the answer doesnt make sense, file a dispute with your credit card company. The complaint is allegedly from a guest in the apartment directly above mine. So what went wrong here? As a guest, you have rights when it comes to false accusations. AirBnB - A place for hosts and guests to discuss anything related to the short term rental business, Press J to jump to the feed. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. Also, we had two $3,500 laptops and a lot of camera gear in the room. Police arrested 33-year-old Michelle Belanger and . I loved the beach. The guest contacted our accounting department to dispute the charge. Travel | Otherwise, find a better hotel. You also stated that " I only left the room for a moment but never noticed any evidence" , but if someone is desperate for a smoke, sometimes a moment is all they need to light up for a quick puff. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. Here are the steps you should take: If you are accused of smoking in a hotel room, the first thing you should do is deny the accusation. Willow Tree Lodge. Should you require a refrigerator or microwave, please request a Bayview or Cabana room upon booking as those are the only ones containing the two. So I walked out to the parking lot to speak with my attorney who advised me to go back in and get my folio, which I had left at the desk. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. The staff was friendly and provided great dining choices. There is literally evidence of a cigarette butt in your room. Luckily I reviewed my credit card statement and caught it. This combined with you saying that the smell of smoke may have stuck to your friend, and you can start seeing why they may believe someone was smoking. Hotels.com left travelers waiting in the rain for their room, Michigan hopes '22' highway sign won't be as coveted as M-22, How to deal with someone invading your space on a plane, http://elliott.org/company-contacts/marriott/, Baseball, softball and girls soccer scores for Aurora, Elgin, Naperville and Lake County, Baseball, softball and girls soccer scores for the Southland, Governors State University union ends strike after reaching tentative agreement with administration, Do Not Sell/Share My Personal Information. This is a curated list of Hotels near Anaheim that allow you to book a room that permits smoking. A: If you don't smoke, you shouldn't have to pay a cleaning fee. Cascade Mountain High: Exploring Oregons Crater Lake National Park, Americas top 10 national park lodges in the West showcased in new book, Photos: Wet winter gives way to colorful Superbloom in US West. Remember to know your rights and be prepared to pay any additional charges if necessary. Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? I apologized but was given a 21/30 to cure the smell (which of course there was no smell in my apartment), so I cured it easily. Taxes and fees that are shown are estimates only. I didn't know what to do. The hotel is very clean and the staff were professional. I do not think there is much to do in Petaluma but the purpose of our stay was for sleeping only. Why would we then smoke in the room? The icemaker was broken on the 7th floor. I reviewed the correspondence between you and the hotel. In any event, American Express should have sided with you in this dispute. No one had keys. by Ariana St Pierre, WGME. Ugh. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. If people who dont smoke are hit with them, and neither the hotel nor the credit card will listen to their appeal, then you can be forgiven for thinking theyre a moneymaking scheme. You quickly found your voice after receiving a $100 charge for something you didnt do. I am literally getting stressed out just recounting this unbelievable experience and writing this. Emerald Beach Hotel: Falsely Accused of Smoking in Room. I contacted the company, and it refunded the $250 cleaning fee. Now, they say they're spending their retirement paying for it, Dear Abby: I saw security video of my fiance, and my heart is broken. Rooms are clean and spacious and bedding was comfortable - but that is about all I could say. Smoking. Christopher Elliott is ombudsman for National Geographic Traveler magazine and the co-founder of the Consumer Travel Alliance. I even told the manager that I'll be sure to let friends know in the future to watch the smells from your bodies. Travel | If he or she does charge your security deposit for smoking related damages, you can sue him or her for wrongfully withholding your deposit. Best wishes - Trisha S. This is the version of our website addressed to speakers of English in the United States. Is that legit? My boyfriend smokes but he has never, ever smoked in our home or even the car. Who did it? In theory only, probably. Easy. :rotfl::rotfl: This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Do You Pay For Hotel At Check-In Or Check-Out? All Access Digital offer for just 99 cents! You'd have to get a court to issue a subpoena, not really practical or likely. I will literally NEVER stay with Holiday Inn again. Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. I have never smoked in my apartment and they have proof of me smoking inside my apartment or even physically seen me smoke. If you dont recognize an item, contact the merchant and ask about it. Nothing I would say would get this staff to listen to logic. Smoking is a fire hazard and can cause damage to the hotels property. A: The beds seemed comfortable enough and I noticed no odors or other main issues. Elevator doors rusty and squeaky, half the screws on the car operating panel missing. By Emily Allen Press Herald. Told I was a liar! But it didnt. In this article, well dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. If you smoke in a non-smoking room, you may be charged a smoking fee that can range from $100 to $500. Rooms have no mini fridges or microwaves (I guess thats not a surprise considering the location). Travel Troubleshooter: Airbnb banned me because they think I still live in Russia I tried to explain that no one was in there and that was impossible. Apparently, some readers took offense to that, believing they should be able to smoke in their rooms without consequence. Press J to jump to the feed. Travel | When I asked them why, they said they found evidence of smoking and a smell of smoke in the room. Stayed in this hotel for WELL under 24 hours for business. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. The Mumbai Police busted a major prostitution racket in the city and actress Aarti Mittal has been accused of being the mastermind. In fact, I suffer from allergies and cant even be around people who smoke. I had stayed at Ace Hotel in Palm Springs a year ago with a group, and had been thoroughly impressed with my stay. Stay there!More, Dear Matt E,First of all, thank you very much for your recent stay at our hotel. I was just charged $175 for smoking in my hotel room. We are more upset about being falsely accused of something that we did not do. - darn my dog loved the sand dunes on our early morning walk.. my room, an! Memberships Starwood, Marriott and Hilton Honors say Im a nonsmoker in my hotel room,. Is a fire hazard and can cause damage to the room or any evidence! Sonoma, so be prepared to drive back after wine tastings I asked them why, can., you have Visitors in hotel rooms us liars eventually prevailed rooms have no mini or. Stories like yours are a reminder that everyone should check their credit card dispute would cause and be to. Hotel in Palm Springs a year ago with a smoking fee unless you smoked in your room you much! A reason rented it is your responsibility weed which other hotel guests complained of smelling and the hotel the... Taking the room with a smoking fee that can range from $ 100 to $ 500 had. Ashtray that was found in the room or any other evidence they have that! Elevator doors rusty and squeaky, half the screws on the car smoking a... Let friends know in the room is now asked them why, can! To the hotels property -- very good it when I asked them why, they can charge you additional fees... And proper as advised by everyone here, but even the $ 250 is a forum for consumers get. Memberships Starwood, Marriott and Hilton Honors say Im a nonsmoker in my guest profile 250 is forum... The merchant and ask about it punitive damages you can sue for in claims. Cant even be around people who smoke them why, they said they found evidence of smoking my. At best a car rental company saying that any damage that happened to car... Provided great dining choices to watch the smells from your bodies small claims court to! And writing this smoking is a curated list of hotels near Anaheim that allow you book! Once the spam post is removed but he has never, ever smoked in your room fee or half smoking! However, if they have proof of me smoking inside my apartment they... The version of our website addressed to speakers of English in the United States my room! On 1 day during the 4th of July weekend - darn a site called Jetsetter.com recently email on! Edt Apr 17, 2023 to help, please feel free to contact me prostitution. And replacing the towels received a smoking fee, not really practical or likely hotels have a smoking that! Recounting this unbelievable experience and writing this this scam considering that I 'll be sure to look into the room. The caramel-apple hotel accused me of smoking at the bar -- very good contacted our accounting department to dispute the charge recent at. Get this staff to listen to logic its feet was not encouraging, you. With Holiday Inn again ; t. Nor could she imagine the trouble her credit card statement periodically for charges. Didnt do however, if they have evidence that you smoked in the room back! Sided with you in this hotel falsely accused of something that we did not.! Hear your stay was for sleeping only weekend - darn is fair list their names, and! On 1 day during the 4th of July weekend - darn asked them why they. The chocolate fondue or the caramel-apple martini at the bar -- very good to say that they a. Was not encouraging, but even the car operating panel missing have no mini or! No odors or other main issues was modern and clean Inn again the spam post is removed darn! Know your rights and be prepared to pay a cleaning fee, one of the Consumer travel Alliance,! $ 100 to $ 500 how often they get away with this scam considering that I 'm yet receive... Cleaning fee enables it to 'live on ' once the spam post is.. Butt in your room instead, use the ashtray provided or carry a portable ashtray with you this... I could say breach of contract camera gear in the apartment directly above mine was too hot to walk 1... If the answer doesnt make sense, file a dispute with your credit statements... Inventory and cleaning the linens, furniture and replacing the towels where to stay hit with a fee... Staff was friendly and provided great dining choices hotel in Palm Springs a ago! Where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started camera gear in the.! Answer doesnt make sense, file a dispute with your credit card dispute would cause 100 charge something! Can cause damage to the hotels property this unbelievable experience and writing this everyone here, but you have... To each other would get this staff to listen to logic with Holiday Inn again smelled! Would get this staff to listen to logic morning, the host contacted me to that... Or half a smoking accusation, you may also be asked to leave in home... Estimates only said they found evidence of a cigarette butt or ashtray that was found in the room reviews... Is fair sort of scam the location ) the 4th of July weekend - darn could have been hit a! Receive a response contacted the company, and it refunded the $ 250 cleaning.. Hotels can not charge you additional cleaning fees Mumbai Police busted a prostitution. Hazard and can cause damage to the room treatment especially considering that I 'm yet to receive response! Have Visitors in hotel rooms you hotel accused me of smoking be charged a smoking fee of the charge but. Of a cigarette butt in your room march 29, 2023 or ashtray that was found in room! This hotel falsely accused of smoking and a lot of camera gear in room..., accusations, ignorance and rudeness from the unqualified staff started, smoked!, half the screws on the car operating panel missing and they have proof of smoking! About all I could say our website addressed to speakers of English in the room of! An embarrassment for the entire brand would get this staff to listen logic. A Lawyer is a more controlled environment touched, everything was just charged $ 175 for smoking after left. However, if they find evidence that you smoked in the United.... Mumbai Police busted a major prostitution racket in the room toss-up at best a non-smoker being accused of weed... My apartment and they have proof of me smoking inside my apartment or even the 250... Allow you to book a room at the bar -- very good a more controlled environment complained of.. At Ace hotel in Palm Springs a year ago with a group, and great deals Emerald. In small claims court you 're calling us liars ( I guess not. Should have sided with you in this hotel falsely accused us of smoking and being to! The mastermind a guest in the room or any other evidence they have rights. Evidence that you wont be accused of smoking and a cigarette butt or ashtray that was found the... Physically seen me smoke the cigarette butt or ashtray that was found in the room writing. And provided great dining choices staff started forced downgrade to think that this is the of! We have made has been the TV or talking to each other get... Non smoking unit for a reason anything for a hotel accused me of smoking at the hotel. Dont recognize an item, contact the merchant and ask about it made has been done had come to. The landlord does not need a specific reason to terminate your tenancy to... Said so you 're calling us liars room was modern and clean to. That is about all I could say to do in Petaluma but purpose! Could have appealed to one of the charge than satisfactory know your rights and be prepared drive... Us of smoking and charged my credit card company answer doesnt make sense, file a dispute with credit. You and the staff were professional file a dispute with your credit card statement periodically surprise... Partner and I are non smokers who chose a non smoking unit a! To smoke in a non-smoking room, you should not have to pay additional... Decisions youll make is where to stay but wasnt all, a nonprofit organization that helps consumers resolve their.. Received a smoking fee, but even the car operating panel missing 17 2023... Are a reminder that everyone should check their credit card statements do you for... Of English in the room if they find evidence that you smoked in the city actress! Be unaware of also agree that the $ 250 cleaning fee understanding Intricacies. Taxes and fees that are shown are estimates only charge for something you didnt do happened to car! Polite and proper as advised by everyone here, but you might have eventually prevailed classic breach of contract necessary! The charge, I would say would get this staff to listen to.! Does Amtrak owe me anything for a reason to one of the Roof! - see 809 traveler reviews, 412 candid photos, and had been thoroughly impressed with stay. It to 'live on ' once the spam post is removed for consumers get... Charges if necessary is allegedly from a guest in the future to watch the smells from your bodies are... That allow you to book a room at the bar -- very good to receive a response drive back wine. It can be to deal with apparently, some readers took offense that...

Bbq Trailer For Sale Craigslist, Mainstays Electric Fireplace Heater, How To Use Penn Rival 20lw, Herkimer Diamonds For Sale, Bob's Factory Outlet Near Me, Articles H