Now, grab a manometer and attach it to the pressure tap. . Anyway, a clogged air intake filter is the toot culprit if you counter poor airflow in the hater. Hunker may earn compensation through affiliate links in this story. Replace the broken flame rod. .3) Insulate the hot water piping minimum 10 feet from the HWH. Make sure you start with a completely cold fireplace. Close the panel, turn the power on and check the water temperature after one hour. Starting Up Dormant Water Heaters Checklist Drain and Clean the Water Heater. Anyway, there are several factors that need to be considered for the gas supply problem. It indicates your water heater fails to solve the imperfect combustion issue. No matter how well you maintain your brick fireplace, using it will inevitably lead to some accumulation of soot on the hearth and facade. How to clean flame sensor rod of water heater. If the electricity has been off for more than four hours, even after a small fire, most refrigerated and frozen food should be tossed. The bleach will help reduce the chance of mold and mildew growth. % Error code 13 on Rheem Tankless Water Heater is an unusual heater issue. Finally, reassemble the water heater. It's easy enough to inspect & clean the flame sensor though. Wear rubber gloves. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. At this time, ensure the condensation collar is installed properly. Then, look for a loose wiring connection on the water heater and fix it. Remove the access panel. Pilot flame is lifting off the pilot orifice causing the pilot igniter/sense rod to lose flame sense/rectification. 43. Instagram @RheemWater You have to check if the gas lines are sized correctly to support the BTU load of your tankless water heater. Here we have included all the responsive factors for the Rheem tankless water heater error code 12 with well-proven solving procedures. All Right Reserved by FIREPLACEHUBS. If the ODS sensor fails to sense the burner flame, you will never get sufficient heat output. So, if error 12 appears on the control panel, degradation in the power supply could be one of the main culprits. Ceilings should be washed last. Ensure the gas valve is in the on position or the handle is in line with the direction of flow of the pipe. Learn, Save, DIY assumes no liability for property damage or injury incurred as a result of any of the info from this video. To request a service call, please fill out the form below and we will contact you as soon as possible. Read the label for directions and safety instructions. Affiliate Disclosure: This OldHouses Reviews Team is committed to delivering Read More honest, objective, and independent reviews on home products and services. Check and ensure the flame rod is touching the flame when the heater fires. For this, you will require the correct gas line size information according to the BTU rating for a tankless water heater. Then turn off all the water valves. Use nothing more abrasive than a plastic scouring pad (eg Skotchbrite) for polishing it up. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Inspect whether there is proper combustion air or not. To support this business model, This, Mix two tablespoons of borax with four cups of water and one tablespoon of dish soap, Mix cup of ammonia with four cups of water and cup dish soap, Mix cup trisodium phosphate (TSP) with one gallon of hot water. . If you need some cleaning help, you can always call in a professional company like The Cleaning Authority. After youve cleaned large areas with the solutions above, you may need to go back and spot-clean any particularly stubborn soot stains. Just clean the filter. /Filter /DCTDecode Ensure it is in the On position. Due to poor air supply, the combustion gas is stuck and fails to remove. If the deposits are grimier, use rubbing alcohol or acetone for better cleaning. 's' : ''}} around, Inflation Reduction Act and Tax Credits Find out more, Air-Conditioning, Heating, & Refrigeration Institute. To do this, create a paste of either baking soda or cream of tartar mixed with a small amount of water. Unscrew the screws around the unit and pull out the front cover. 2. Plus, impropervent length and incorrect installationof the condensate collar are highly responsible for the problem of combustion specifications. To create this article, volunteer authors worked to edit and improve it over time. Remove the books and give them a sniff. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. The heat exchanger or venting gets clogged by dirt, debris, and deposits. If you dont have a spray bottle, or if youre using TSP, mix your cleaning solution in a bucket and use a sponge or paintbrush to apply it to the bricks. >> Monitor the gas pressure on a water heater. If the burners won't stay lit, replace the flame sensor. Keep in mind, however, that these might damage older or fragile bricks, and you may need to wear gloves and eye protection as well as ensure good ventilation. What If You Get The Error Code 13 but Fails To Locate The Problem? C q" You can use 100-grit sandpaper to remove the carbon buildup from the flame rods. 6. If a freezer is full and undamaged, check for ice crystals and you may be able to salvage the food for up to eight hours. Do not repaint until walls and ceilings are completely dry. We hope it will clear the error code 13 if you solved the problem by cleaning the flame rods. If you find any blockage, release it by cleaning the heat exchanger. /SMask /None>> In connection with your providing me with your personal information, we must advise you that information about Rheems practices regarding your personal information is located in Rheem's Privacy Notice located here. Stuff purses and shoes with newspapers to retain shape. Do my Rheem tankless water heaters need to be serviced every year? Water Heater Rheem RTEC-04 E03 Operation And Installation Instructions Manual Instantaneous (15 pages) Summary of Contents for Rheem RTG2-42 Page 1 Tankless Gas Water Heaters Second Generation Indoor, Outdoor and Direct Vent Up to 199,000 BTU Includes RTG2-42, RTG53, RTG66 and RTG74 models. Remove the books and give them a sniff. If the venting system is blocked, clean it and make sure that air and flue passageways are free of deposits and debris. Use a screwdriver to change the thermostat temperature in 10-degree increments. The Flame Rod with Wire and Gasket kit replaces the flame rod, wire, and gasket on your tankless water heater. Clean the air intake filter. To remove stains from walls, furniture, and floors, use a mild soap or detergent. When the furnace switches on, make sure the burners light and then watch for a while to make sure the burners stay on. You will find a red handle on the valve controlling the gas flow. /SM 0.02 Your insurance representative will update you on your home insurance policy coverage information and provide you with a list of qualified professionals to help with the clean-up and recovery. If you dont clean your water heater regularly, the flame rods will get covered with carbon buildups. As a result, you can easily clear the error message 13 from the display of your Rheem water heater. Rheem Water Heater Code 10 This error is prompted when the system detects a false flame. The burner flame floats and lifts of ports (fluctuates) The orifice on the main burner might be too big. No electrical items like small appliances or entertainment equipment should be used until they have been checked for water damage and heat damage to wiring. Once you've been given the go-ahead by the inspector, it's time to begin the clean-up. Call an HVAC professional in your area, in order to complete the repair on your unit. Then, remove the flame rod and clear off carbon accumulation using the sandpaper. Flame Rod Kit 62-24044-71 Flame Rod Kit. Lets glance at all those responsive factors with effective solution methods: First up, you have to check the gas valve to see if it is opened. Even when whole family takes a bath and bubble bath and whirlpool. /Type /ExtGState If you get any readings within 3 minutes and the reading drops below 8MV and heads over to , we bet there is a problem with the ODS, missing sensor damper, or the burner. Leave suitcases open. 5. For more information, please contact our Application Engineering Department at Application.Engineering@Rheem.com. To remove soot and smoke from walls, furniture and floors, use . Simple is the keyword in this process, but most furnace related service work is not very simple and show be performed by an HVAC professional. If you need help after a home fire,please contact your local Red Cross , Join our national movement to help keep families safe from home fire. The excessive heat can cause food to spoil even if the cans are not burned. To solve this issue, you must replace the burner assembly. iv). How To Reset The Code On A Rheem Tankless Water Heater? Prepare, respond and help families recover from home fires. reviews 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the, Get Your Water Heater Up and Running After a Dormant Period. Then, take off the front panel by unscrewing the screws around the unit. Products containing tri-sodium phosphate (TSP) can reduce odors in fabrics. /Pages 3 0 R See the picture below to locate the air intake filter. With removing the panel cover, find the reset button behind the insulation. Scroll down! The Rheem PROTECH Flame Rod with Gasket replaces the flame rod and gasket on your Rheem tankless water heater. Leather and suede coats should be taken to a professional cleaner. Twitter @Rheem_Water Any foods, even canned goods, that have been exposed to heat and firefighting chemicals should be tossed. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Hold down the reset button inwards until it clicks in place. If the vent pipe is blocked by dirt or debris, itwont allow air to get inside the heater. Dont just repair your home, build in fire-resistant features to help protect against future damage: Sign Up for Email from the American Red Cross, /content/redcross/en/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/cleaning-up-after-fire. Make sure to work top to bottom so dirty water doesnt drip down and cause streaks on areas youve already cleaned. Besides preventing shocks, this will also prevent the furnace from cycling on while you're working. Rheem tankless water heater code 12 is an error of the system indicating flame failure. List. Adults should be wearing close-toed shoes, long-sleeved shirts and long pants, safety glasses, and work gloves. In place and remove the air pressure of your furnace reading below 1.0 Ohm, the. Those are some methods you can apply to get rid of Rheem tankless water heater error code 13. In other words, the error code 13 on Rheem implies there is a problem in your water heaters combustion system. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. If not, you need to size it. If odor remains, reseal for a few more days. Filter. To conduct this test, wipe a small area of the surface with the bleach solution, and allow it to dry at least 24 hours.). Secondly, clear the blockage inside the fan motor. This abnormal combustion interrupts the flame detection operation and triggers the error code 12. Remove the air inlet, clean the inlet filter, the combustion air fan, and the fins of heat exchanger. Finally, tackle the walkways and driveway by removing any solid debris and power washing to remove soot and grime. Ensure the correct gas pressure. Also, check if the motor is operational and is good condition. Before you start cleaning it, the probe will probably have a dull blackish color, and when you're done, it should have a shiny silver hue. This disruption of water usage may lead to stagnant water in the plumbing system. If you are operating your Rheem tankless water heater regularly, you shouldnt miss some of the maintenance tasks for the unit. Push the wire connector back onto the terminal. Use a 3/32 Allen-head wrench to loosen the outlet pressure tap plug. 1 2 . Now take the new valve and install it at the same place. The wiring should not be damaged and also provide the required voltage. Measure 4 to 6 tbsp. Every tankless water heater, including the Rheem model, is powered by electricity. 8 0 obj All tip submissions are carefully reviewed before being published. Switch off the furnace switch. Tri-Sodium Phosphate and 1 cup household cleaner or chlorine bleach for every gallon of warm water you will use. If the high and low gas pressure is not sufficient, adjust the gas pressure regulator according to the above-mentioned measurement. tri-sodium phosphate and 1 cup household cleaner or chlorine bleach to every gallon of warm water. w !1AQaq"2B #3Rbr To remove soot from interior walls, cabinets, wood and metal furniture,and floors, mix a solution of twotablespoons dishwashing soap, four to six tablespoons trisodium phosphate, and one cup chlorine bleach with one gallon of warm water. . Do not guess or assume anything when dealing with your heating system. In case the flame rods are damaged, its better to replace them. If this part goes bad, the gas supply stops, and you will not get any flame. Turn on the power supply, and the gas shut-off valve and open the water valve. It has a white porcelain base that may have turned yellow or brown, and it has a single wire attached to it. 1. Below, we will break down each of the culprits. Install hard-wired, interconnected smoke alarms with battery back-up on every level of the home, outside each sleeping area, and inside each bedroom. If the manifold pressure is not normal, you will get improper or poor combustion that triggers the error code 13. Then scrub with a firm toothbrush or small scrub brush and rinse. Use a commercial paste to repaste any loose edges or sections. Then use a vacuum with a brush attachment to manually remove as much soot and dust as you can. Remove all small wire connections of the gas valve and pressure switch. Exercise all valves. There may be hidden damage to electrical wiring, wall supports, and foundations that should be corrected before cleaning and finishing cosmetic touches like painting walls. Here are the needed steps to assist in finding the Rheem tankless water heater flame rod location, including the cleaning procedures: First, turn off the power supply of the heater or shut off the circuit breaker that controls the heater. Power up the furnace and turn the thermostat to its highest setting to call for heat. The corrosion or excessive condensate build-up on the trap might be causing a condensate backup in the exhaust line, leading to poor airflow. 3 Open the Access Panel If you have a gas water heater, lift off the access panel at the bottom of the tank. endobj Recycle your tankless water heater to the main burner. You may find it behind the insulation. Remove the hose connected to the hot side. You need to clean the gas hose with soapy water. Straighten the bent hose. On a Rheem furnace, it's directly in front of you when you remove the access cover. Power supply issue due to sudden voltage drop. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Comlexity of the unit2. If a gentler cleaner didnt work, you may need to repeat your efforts or move on to a more aggressive method. * Free slots for orders with water heaters, boilers and other bulky items only Remove the screws and disconnect the gas valve from the cabinet. Rheem doesn't manufacture gas space heaters, but if it did, the procedure for cleaning the flame sensor would be similar. Put the screw in a safe place and then pull out the sensor. Which one you choose will depend on the age of the bricks and the extent of the staining. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz So its better to service your water heater at least once a year. Recycle power and head over to maintenance mode. Then use a vacuum with a brush attachment to manually remove as much soot and dust as you can. Wed, Apr 26 . Since bricks are porousthat is, their surface is covered with small holescleaning them isnt a simple matter of wiping the soot away. Does it quickly shut off, after you start it? Page 2: Table Of Contents endobj This first look may be done along with your insurance adjuster. Distilled white vinegar is another option, though it is acidic enough that it might be damaging to bricks older than about 20 years, so use it carefully. Rub the probe with emery cloth or fine steel wool to remove carbon deposits. Fix the loose wiring connection to the unit. Follow the below DIY methods to replace a gas control valve on a Rheem water heater: After all the above attempts, the flame failure issue from your Rheem tankless water heater should be erased. 5 0 obj Cleaning the flame rods will be an easy solution to fix code 13 problems. loading Move on to the exterior walls. Loosen the screw holding the sensor to the wall of the burner housing using a flat-head screwdriver. Then, this chapter will disclose the reasons behind the appearance of the error code and provide the solution as well. Copyright 2023 This Old House Ventures, LLC. Rheem Tankless Water Heater Code 12 (Flame Failure)- [Solved! Thoroughly read this PDF file for better understanding, or call a professional to complete the task. Smoke odors can linger for months and may have been trapped in the attic and wall insulation. This article has been viewed 77,221 times. If you dont get this manifold pressure after measuring with a manometer, you must adjust the manifold pressure. Combine dish soap, 1/4-cup of heavy-duty cleaner and 1 gallon of warm water in a large bucket. If you're working on a furnace with an upper and lower panel, remove the upper one. to confirm an appointment time. Otherwise, it will not circulate fresh air for proper combustion. Why does my Rheem tankless water heater keep shutting off? The below steps will help you reset the tankless water heater. Find the heater circuit by heading over to the electric panel. If you are confused about the flame rod, see the picture below. Yes the unit is a lot more complicated than a tank heater, but there are few major benefits: 1. Take a vacuum cleaner or a damp towel and remove the build-up blockages from intake pipe openings. Place books and papers that smell smoky in a large, sealable plastic container and add a powdered odor eliminator (Gonzo Odor Eliminator is a brand name). Since youre working inside your home, youll want to put a waterproof drop cloth down first, but dont skip this step. Correct manifold pressure is indispensable for proper combustion. Rinse each section with clear water immediately and allow the surface to air dry. the basic directions and recommendations for the proper installation. This ensures safe and reliable operation of your water heater. /Type /XObject Learn how to clean the flame sensor in your Rheem HVAC system step-by-step!Amazon Affiliate Link(s):0000 Steel Wool: https://amzn.to/3E2wJ0GFlat head Screwdriver: https://amzn.to/3g8j1RZ1/4 Nut Driver: https://amzn.to/3X4GxjmDisclaimer:I am not an expert, just an average Joe who enjoys DIY'ing. You or your inspector will need to check the exterior of the home to make sure that foundations and support structures of the roof, decks, and entrances are sound before you begin cleaning. [/Pattern /DeviceRGB] A loose wire connection may display zero voltage in maintenance mode. If the weather is harsh, the heating or air conditioning system will also help remove smoke from the interior. Be careful when cleaning the flame sensors to maintain the factory position . Takagi Water Heater Error Codes [Ultimate Guide]. The wire has a spade connector, and these sometimes get stuck, so you may have to pull hard. 1 1 . What Does Code 13 Mean On Rheem Tankless Water Heater? {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a2\/Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg\/v4-460px-Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg","bigUrl":"\/images\/thumb\/a\/a2\/Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg\/aid4145179-v4-728px-Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"